McDonough District Hospital at 525 East Grant Street in Macomb, Illinois

Customer Reviews about McDonough District Hospital

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  I wish it was possible to give negative stars. My fiancé goes to school in macomb and has been having pains in her stomach and back area. While she was home a week ago we went to the ER at our hospital and they found the problem and told her to call her doctor if it continued. This afternoon she called her doctor explaining that her pain has continued and he said to go back to the ER. Since our hospital is an hour and a half away we decided it would be best for her to come here. She got here around 2:30pm while I drove an hour and a half to be with her. By the time I got here she was still in the waiting room so I sat with her until around 6pm by the time they finally got her to a room. Then they sent in a student to evaluate her and we sat for another hour before they realized that they forgot to pick up the her urin sample. Another hour later she called them back in because by now it's nearly 8pm and we decided we'd like to be discharged so I can drive her back home so they can actually figure out what's wrong and come to find out we can't leave unless she signs an against medical advice form which would cause the cost to be charged to us personally rather than insurance. This place is a pathetic excuse for a hospital and we will NEVER be coming back. If this was a real emergency I don't think anyone would be able to even make it back to the room alive. I wouldn't bring my goldfish here. I guess we have to continue to wait until they finally decide to let us go so we can drive all the way home to figure out the problem. Thank you very much McDonough District Hospital for your wonderful Emergency Room care and your willingness to help people in need.
  October 22, 2017

  by Tim Seymour
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  It's unfortunate that this hospital is so lame. My experience has been lame at best. Without going into detail, I feel they took my emergency situation as though I was asking for more napkins in a restaurant. They are expensive and have a problem coding properly so the insurance company can bill so the patient can receive the er visit discount. I lost my primary dr three times because they over on to "greener grass." The nail in the coffin was when my insurance changed, the mdh network does not take it. I suppose they don't pay out enough. Thankfully, I went to the Carthage hospital network and have been supremely happy. Great service, and a 5% discount if paid in 30 days. Love my dr and the hospital actually takes my issues seriously. All the poor reviews are well deserved for mdh. It's too bad.
  September 08, 2017

  by plumbercollector

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About McDonough District Hospital in Macomb